Service Coordinator, Pathways To Housing Inc. - PA Posted on: November 19, 2012
Position Summary: Service Coordinators are members of a modified Assertive Community Treatment (ACT) team and work together to provide recovery-oriented services in a flexible, compassionate, and responsible manner to formerly homeless individuals who have psychiatric disabilities and often abuse substances. Service Coordinators maintain a primary caseload but also have a shared responsibility for all other participants on the team.
Essential Duties and Responsibilities:
Collaborate with consumers in the formulation of a comprehensive service plan that is reviewed and modified with that person on a regular basis.
Provide outreach, service coordination, counseling, advocacy, and other needed services to consumers in any environment including the streets, shelters, prisons, hospitals, apartments, office, etc.
Provide individually tailored consumer driven services to each client—i.e. housing placement, independent living skills, vocational guidance, appointment escorts, family counseling, etc.
Maintain written and computerized records, compile reports and complete other program documentation (including case notes, statistics, letters, psychological evaluations, etc.).
Coordinate and monitor referrals to community services, and advocate client participation in them.
Educate, inform and advocate for consumers regarding benefits and entitlements (Social Security, Public Assistance, food stamps, etc.).
Participate in on-call rotation.
Participate in some activities outside of “normal business hours.”
Other duties as assigned.
Essential Education, Experience and Skills:
Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations.
Career experience in social services, supportive housing, or with persons with disabilities.
Excellent verbal and written communication and computer skills.
Valid driver’s license and clean driving record.
BA/BS, RN, in Social Work, Psychology or related field required.