Position Title: Coordinator
Position Code: CLLM
Group: LLM Credential Assembly Service
The LLM Coordinator provides primary customer service (via email and telephone) to a domestic and foreign applicant pool. Organizes, coordinates, and processes the daily workflow of the LLM Credential Assembly Service, to include candidate file creation and monitoring; preprocessing and handling of documents and scanning activities for an image processing system; mailing of LLM law school reports; and effective communication with AACRAO staff - a third party contractor providing transcript evaluation for this service. The LLM Credential Assembly Service works closely with and assists members of the Law School Support Services Group in their efforts to assure quality support to the LLM offices at the law schools. Interacts with identified experts within LSAC who are available to answer questions and to provide additional law school and candidate support in various areas on an as needed basis.
Associate’s degree required; Bachelor’s degree strongly preferred. Understanding of graduate admission process and/or experience handling educational credentials preferred. Familiarity with foreign educational systems as well as a second language a plus. Must develop and maintain a strong working knowledge of all LSAC LLM Credential Assembly Service policies and procedures. Customer service experience necessary. Must be available for occasional overtime work during peak processing periods. Excellent interpersonal, written, and telephone skills required, including the ability to be tactful and maintain confidentiality. Must have the ability to work independently and demonstrate initiative to resolve problems. Must have good organizational skills and the ability to work well under pressure and with conflicting priorities. Must have PC skills including data entry, word processing, and email. Spreadsheet skills a plus. Develops and maintains an understanding of the processes and policies related to all facets of the LLM Credential Assembly Service. Responds to candidate inquiries and ensures that accurate, helpful, and timely responses are provided to all inquiries and requests for service.
Application Deadline: July 20, 2015
How to apply:
C. Rommel, HR Section
Law School Admission Council
P.O. Box 40, Job Code TLC
Newtown, PA 18940
Fax: 215-968-1159E-Mail: firstname.lastname@example.org