We are currently trying to fill a Customer Relations Assistant II position for a very prominent Fortune 500 client of ours located in Mount Laurel, NJ. You can find the details below.
If you are a fit for this position and are interested in hearing more, please email your updated resume to email@example.com and I will contact you. If you do not believe you are a fit for this position; please refer this email to anyone you know who might be interested.
· Provide superior customer service support to Dealer Insurance Specialists, the Wholesale Insurance operations, Dealers, and our Representatives.
· Assist DIS with new business submissions, renewal paperwork, policy inquiries, and documentation of the proceeding.
· Additionally, based on marketing and production needs, proactive phone and written solicitation of new insurance customers will be required.
· 25% - Services P&C Specialists and dealers with policy and program provisions
· 20% - Processes dealer application requests within time constraints
· 15% - Coordinate submissions and policy cases in SalesForce.com
· 10% - Maintain records in agency business system
· 10% - Provide adequate verbal and written responses relating to sales, negotiation or solicitation of insurance (req lic)
· 10% - Provides responsive service to customers regarding status of quotes and policy issuances.
· 5% - Direct calls, as necessary, to appropriate personnel
· 5% - Coordinate policy service with third party.
Please reply with your resume and list a range of hourly compensation you are looking for!!!