We are currently trying to fill a Customer
Relations Assistant II position for a very prominent Fortune 500 client of ours
located in Mount Laurel, NJ. You can find the details below.
If you are a
fit for this position and are interested in hearing more, please email your
updated resume to seand@thefountaingroup.com and I will contact you. If you do
not believe you are a fit for this position; please refer this email to anyone
you know who might be interested.
Job Description:
· Provide superior customer service support to Dealer Insurance
Specialists, the Wholesale Insurance operations, Dealers, and our
Representatives.
· Assist DIS with new business submissions, renewal paperwork,
policy inquiries, and documentation of the proceeding.
· Additionally, based on marketing and production needs, proactive
phone and written solicitation of new insurance customers will be required.
· 25% - Services P&C Specialists and dealers with policy and
program provisions
· 20% - Processes dealer application requests within time
constraints
· 15% - Coordinate submissions and policy cases in SalesForce.com
· 10% - Maintain records in agency business system
· 10% - Provide adequate verbal and written responses relating to
sales, negotiation or solicitation of insurance (req lic)
· 10% - Provides responsive service to customers regarding status
of quotes and policy issuances.
· 5% - Direct calls, as necessary, to appropriate personnel
· 5% - Coordinate policy service with third party.
Please reply with your resume and list a range of hourly compensation you are looking for!!!
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